Please take a moment to familiarize yourself with our shipping & return policies prior to ordering.
Placing an order is easy at Mystical Earth Gallery! After thoroughly reading the description next to each item, making close note of the approximate size and weight, just click on the “Add to Cart” button and item will automatically be placed in your shopping cart. All items are sold on first come, first served basis. If you have any questions about an item, please call us during business hours at 920-993-1122, use our form on the “Contact Us” page, or e-mail us at firstname.lastname@example.org.
Once all items have been added to your Cart, you can then proceed through a secure checkout process, either as a guest or registered account holder. Click on the red “Check Out” button to pay with credit/debit card, personal or business check, money order or cashier’s check. Click on the yellow “Paypal” button to access PayPal. At checkout, our cart automatically calculates shipping charges, which will include insurance. We will be shipping internationally in the near future, so please check back soon if you are located outside the U.S.A.
Mystical Earth Gallery is located in Wisconsin, which is a destination-based sales tax state. All orders shipped to an address in Wisconsin will be charged any applicable sales tax of the shipping address. The sales tax is applied to the subtotal + any shipping and handling fees of the order, per Wisconsin law.
We reserve the right to cancel any order at our discretion. In the event of a rare pricing error on our website, Mystical Earth Gallery reserves the right to cancel any orders resulting from such pricing errors. Prices, specifications, and availability may change without notice. Correct prices are validated at the time your order is placed.
We do not mail any website items on approval. All items must be paid in full before they will be shipped.
Payments that are accepted for orders made on this website:
- VISA, Mastercard, American Express and Discover – credit and debit cards
- Apple Pay
- Personal or Business Check
- Money Order or Cashier’s Check
For Personal/Business Checks, Money Orders and Cashier’s Checks: must be in U.S. currency and made payable to “Mystical Earth Gallery”. Send via regular mail to:
Mystical Earth Gallery, 220 Main Street, Menasha, WI 54952
All personal/business checks, money orders and cashier’s checks MUST be received by Mystical Earth Gallery within five (5) calendar days. That means you will need to mail your check the same day of placing the order. If not received within the five (5) calendar days, the order will be cancelled and item(s) will be put back into stock for sale. Orders will be shipped in our normal timeframe of four (4) to seven (7) business days or less once checks, money orders or cashier’s checks have cleared with the issuing bank (can take up to one week for verification).
You will receive via e-mail an order confirmation and later a shipping confirmation, including tracking number. Tracking information may not be available from USPS for the first 24 to 48 hours after you receive your Shipping Confirmation email.
PLEASE NOTE YOUR CREDIT CARD STATEMENT WILL SAY “SP * MYSTICAL EARTH GA”.
Updated July 9, 2018
We reserve the right to change this policy at any time and allow exceptions based upon our discretion.
Thank you, we appreciate your business!